• HACC Ambassadors

  • HACC-Ambassador-logo.png
  • What is an Ambassador

    Ambassadors are a highly visible, prestigious group of volunteers who give their time to provide a crucial link between the Chamber, its members, and the community. Our Ambassadors are passionate about the Chamber, and their involvement not only benefits our organization, but their participation helps their own business exposure as well.

    Ambassadors are an essential front-line representative of the Hartselle Area Chamber of Commerce at public and Chamber-sponsored events and help to ensure that all members receive the maximum benefit from their investment. They enjoy the rewards of making new contacts, strengthening relationships, and accessing a wealth of information and resources that lead the way to greatly enhancing any business or organization’s success.

    Ambassadors serve primarily as the liaison between the Chamber staff and membership. Ambassadors attend Chamber functions and serve as “meeters and greeters” at events including: Chamber Coffees (Caffeinated Conversations), Business After Hours, Ribbon Cuttings, Groundbreakings, and Grand Openings.

    They help raise awareness of Chamber activities and benefits to members and encourage meaningful and beneficial participation in the Chamber’s programs and events. Chamber Ambassadors also help to enlist new members in the Chamber and help new members be informed and involved. They serve as goodwill representatives of the Chamber at various community events throughout the year.

    The Ambassador Program is very popular and consists of volunteers selected from within the Chamber membership. Ambassadors serve a term of one calendar year, beginning in January of each year. Ambassadors can continue to serve after the one-year term if agreed upon by the Ambassador, his/her employer, and the Chamber.

    To view the roster of 2020 Ambassadors, Click here

  • Qualifications

    • LOVES Hartselle and desires to promote our city to businesses and individuals
    • Enjoys hosting others and sharing “Hartselle Hospitality”
    • Able to prioritize tasks and manage multiple priorities and projects
    • Works independently and collaboratively with other Ambassadors and Chamber members
    • Has excellent communication and interpersonal skills: Responds in a timely manner to email, telephone calls, text messages, or face-to-face inquiries
    • Maintains a high degree of integrity and handles sensitive informational a confidential manner
    • Works to resolve problems proactively and thoroughly
    • Exercises flexibility to allow position to expand and job responsibilities to be modified
    • Acts responsibly and is punctual, reliable, and pleasant
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    Ambassador Benefits & Privileges

    • Unlimited opportunities to gain new business contacts and develop relationships with fellow and prospective Chamber members
    • Recognition in the community as being the most valuable asset to the Chamber
    • Regular promotion on HACC social media and other media channels
    • Ambassador’s name, business, and photo will be featured on the Chamber website at www.hartsellechamber.com
      • Each Ambassador will get a headshot from RAW Images
    • Recognition in the May/June edition of Hartselle Living Magazine
    • Monthly luncheon provided with fun themes, networking opportunities, and business development training
    • Opportunity to display business cards, brochures, and promotional information from their business at the monthly luncheon. Speaking opportunities will also be provided upon request prior to the meeting
    • Ambassador will be provided HACC T-shirt, a nametag including their business name, and a HACC Ambassador Chamber Apparel Sportscoat
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    Ambassador Teams

    Member Care TeamThese Ambassadors will serve as the liaisons between the Chamber and its existing members. Each Ambassador in this group will receive an assigned list of existing members to work with throughout the year. These Ambassadors ideally will enjoy meeting and connecting with our existing membership and be willing and able to help each existing member maximize their Chamber membership.

    New Member Care TeamThe main job of these Ambassadors is to welcome new members into the Chamber and to help them understand how the Chamber can work for them and how they can maximize their membership. These Ambassadors ideally will enjoy meeting and connecting with new people and have the time and energy to help each new member navigate their Chamber membership.

    Hospitality Team—Chamber Events:  The main job of these Ambassadors will be to assist with Chamber events throughout the year, to include volunteering to help plan and execute the event. Ambassadors will serve as hosts for the event and help to ensure the event runs smoothly. These Ambassadors ideally will enjoy meeting and connecting with people and have the time and energy to help make each Chamber event successful.

    Hospitality Team—"Community Welcome Wagon”The main job of these Ambassadors will be to welcome new businesses to the Hartselle area as well as extend the Chamber mission to area businesses that may be inactive or non-members.  These Ambassadors ideally will enjoy meeting and connecting with people and helping the Chamber grow.

  • Ambassador Leadership Team:

    • Ambassador Chair assists the Chamber Staff in effectively leading all Ambassador activities.
    • Secretary/Chair-Elect assists the Ambassador Chair and Chamber Staff in coordinating activities, including publishing of meeting minutes and agendas as well as assuming leadership functions in the absence of the Ambassador Chair.
    • Member Care Chair leads member care team as Team Captain through Ambassador member assignments and activities supporting required functions.
    • Member Care Co-Chair leads new member care team as Team Captain through Ambassador member assignments and activities supporting required functions.
    • Hospitality Chair leads hospitality teams as Team Captain through Ambassador event assignments and activities supporting required functions.
    • Chamber Staff assists Ambassador Leadership Team and serves as primary liaison to the HACC Board Liaison, Director of Membership
    • Board Liaison assists Ambassador Leadership Team and serves as primary liaison to HACC Board of Directors
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    Ambassador General Administrative Duties

    • Submit an application and ensure payment of annual dues of $150
      • Billed by HACC office staff in January 2021
    • Wear approved clothing and name tag to all appropriate events; be neat and professional in appearance
    • Attendance Requirements
      • Mandatory Ambassador Training (3 hours) 1st Friday in February
      • Attend 10 of the 12 Ambassador meetings per year
      • Expected to attend any event as assigned; if you can’t make it, reach out to your Team Captain so that a replacement can be found
      • Attendance is required by all Ambassadors for Depot Days and the Spring Forward Open House; days/hours will be assigned by Team Captains; attendance will be mandatory during assigned days/times and reported by Team Captains to Chamber Staff unless excused prior to scheduling by Executive Director
      • After 3 unexcused absences, Ambassador may be dismissed from service
      • Ambassador is responsible for knowing all Chamber events and activities and the details surrounding them; if you don’t know or are not sure, please reach out to your Team Captain or Chamber Staff
      • Minimum hours requirements:
        • Depending on the Team/s you choose to serve, volunteer hours will vary.
        • Each Ambassador should be able to invest at a minimum of 3-5 hours each week performing essential duties and attending events/meetings.
        • If you cannot meet that minimum requirement, let’s discuss other ways you can volunteer; please reach out to Chamber staff directly to discuss.
    • RSVP for luncheons and other HACC events in a timely manner so that appropriate preparations can be made
    • Read and respond to all HACC communications
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    Awards and Recognition

    • Ambassador’s Point Participation System
      • Monthly recognition of outstanding service
        • Each month during our Ambassador meeting, Team Captains will choose one Ambassador to be highlighted as outstanding service providers.  These Ambassadors will not only be performing their essential duties as assigned each month, but also contributing to other Team initiatives as well.  Each Ambassador chosen will receive a small token of appreciation valued at $10-$15.
      • Ambassador of the Quarter/Year
        • Points are recorded each month to recognize one member each quarter for their volunteer efforts.  To foster the spirit of competition, Ambassadors may only be chosen as Ambassador of the Quarter once during a calendar year.  However, all points earned during the year will apply to the Ambassador of the Year designation.  Each Ambassador of the Quarter will receive a prize package worth $100.
        • Points will need to be recorded by each Ambassador and submitted to Team Captains each month for review.  Points can be accumulated for Membership Contact, Ambassador Meetings, Event Attendance, and Membership Development.  Point sheets for each month and specifics will be included in Ambassador binder.
        • The Ambassador of the Year Award will be determined by a vote of the whole Ambassador committee.  The top three point-achieving Ambassadors will be determined, and the “winner” will be chosen from among the top three.  The committee’s choice will be based on criteria developed by the Ambassador Chairs, Team Captains, Chamber Staff, and Board Liaison and will be communicated prior to the year’s end.  This will take into account each Ambassador’s work in assisting with the mission of HACC to “build a healthy economy and improve the quality of life in Hartselle and the surrounding area”.  The Ambassador of the Year will receive a plaque, recognition through social media, the Hartselle Enquirer, HACC newsletter, and on HACC website, as well as a prize package worth $250.
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    Deadlines and Recruitment

    • Application for current Ambassadors due Friday, November 13th
    • New Ambassador Recruitment begins Monday, November 16th
      • Ambassador Recruitment Drive, November 16th through December 4th
        • Earn 5 bonus points for 2021 for every “Ambassador recruit” that attends meeting on December 4th
        • Get a head start on your points!
    • REGISTER NOW!  New Ambassador Information Sessions Friday, December 4th 
    • Application for New Ambassadors due Friday, December 11th
    • 2021 Ambassadors announced before December 31st
    • January Ambassador Meeting Wednesday, January 13th
      • Time TBD
    • 2021 Mandatory Ambassador Training and Breakfast Friday, February 5th 8am-11am